Privacy Policy

StrovanksPharma ("we", "our", or "us") operates as a premier WHO-GMP certified manufacturer and exporter of finished pharmaceutical formulations, operating from our registered headquarters at Shop No. 420, Pujan Plaza, Canal Road, Punagam, Surat, Gujarat 395010, India.

This Privacy Policy outlines our commitment to safeguarding the commercial, technical, and operational information provided to us through our website (strovankspharma.com), our product inquiry portal, and direct B2B procurement channels. Because we operate exclusively as a business-to-business (B2B) pharmaceutical manufacturer, our data collection practices are structured around commercial transactions, regulatory documentation, and compliance with national and international health authorities.

We collect information necessary to process inquiries, manufacture products, and fulfill global pharmaceutical export contracts:

• Commercial Entity Information: Company name, registered business address, tax identification numbers (GST, VAT, TIN), Import Export Code (IEC), and valid pharmaceutical wholesale or manufacturing licenses.
• Authorized Representative Contacts: Full name, professional title, corporate email address, telephone/WhatsApp contact numbers, and verified country of operation.
• Procurement & Inquiry Data: Specific product names, active pharmaceutical ingredients (APIs), desired dosage forms, custom strengths, packaging specifications, target delivery ports (Incoterms like FOB, CIF), and expected order quantities.
• Regulatory & Analytical Records: Batch numbers and analytical records queried via our CoA Verification portal, ensuring authenticity and traceability of released medicines.
• Technical Browsing Data: IP addresses, browser types, session timings, and navigation paths captured to optimize website speed, security, and interface responsiveness.

All information collected is used strictly for legitimate commercial and regulatory purposes, including:

• Drafting formal Proforma Invoices, commercial quotations, and contract manufacturing proposals.
• Verifying buyer eligibility and compliance with international pharmaceutical trade regulations.
• Preparing regulatory export documentation, including Certificate of Pharmaceutical Product (CoPP), Free Sale Certificates (FSC), and Common Technical Document (CTD/ACTD) dossiers for product registration in destination countries.
• Coordinating secure freight logistics, customs clearances, and delivery updates.
• Maintaining batch traceability and executing post-marketing surveillance or batch verification requests.

In contract manufacturing, third-party manufacturing, and PCD franchise agreements, clients frequently provide proprietary formulations, private label artwork, and market distribution strategies.

We treat all formulation blueprints, stability studies, analytical method validations (AMVs), and artwork files as strictly proprietary and confidential. We never disclose, replicate, or make available your proprietary formulations or private labeling specifications to third parties without prior written consent, reinforced by standard Non-Disclosure Agreements (NDAs).

We never sell, rent, or trade your commercial data. Information is disclosed only under the following necessary conditions:

• Government & Health Authorities: Regulatory submissions to drug control bodies (e.g., CDSCO, WHO, destination country Ministries of Health) for export permits, product registration, and customs clearance.
• Logistics & Shipping Carriers: Authorized freight forwarders, ocean cargo liners, and air freight carriers solely to execute physical dispatch, bill of lading documentation, and port delivery.
• Legal Requirements: When mandated by enforceable court orders, international treaties, or applicable laws in India or destination jurisdictions.

We employ industry-grade physical, administrative, and technical safeguards to secure our digital platforms. Our systems implement Transport Layer Security (TLS/SSL) encryption for all web communications and inquiry transmissions.

Internally, access to commercial inquiries and analytical CoA data is restricted to authorized personnel who have signed strict confidentiality covenants. Server logs are monitored regularly against unauthorized penetration, malicious attacks, and unauthorized data extraction.

As a business partner or inquiring party, you maintain the right to:

• Request access to the contact details and commercial history recorded in our database.
• Request updates or corrections to contact personnel, registered tax details, or billing addresses.
• Opt out of commercial promotional catalogs and corporate newsletters at any time.
• Request the deletion of non-contractual inquiry information, subject to mandatory pharmaceutical batch record retention regulations mandated by Good Manufacturing Practices (GMP).

For questions regarding this Privacy Policy, data handling practices, or to exercise your partner privacy rights, please reach out to our legal and compliance desk: